Terms of Service
Last updated October 15, 2026
Bookezy (bookezy.app) is an instant-quote and online booking service for local service businesses. It is run by Local Empower, Schenectady, NY ("we", "us"). These terms have two parts: one for businesses that use Bookezy, and one for customers who book through it.
Part 1. For businesses
This part is the agreement between your business ("you") and Local Empower. You accept it when you start a free trial, start a paid plan, or let us put Bookezy on your website or booking link.
1. What you get
- An instant-quote and booking tool set up with your services, prices, service area and hours, for your website and as a shareable booking link.
- Booking confirmations, reminders and yearly service reminders sent to your customers by text and email, under your business name.
- A text and email to you for each new booking, optional Google Calendar sync, your own owner page and a monthly report.
- Setup and reasonable changes to your prices, services, area, hours and wording, at no extra cost.
2. Free trial
Your free trial lasts 14 days from the day online booking goes live for your business. No card is needed to start. Before the trial ends we'll send you a link to start your plan. If you don't start it, we turn online booking off and nothing is charged.
3. Plan and billing
- The plan is $50 per month, billed in advance each month by card through Stripe. It renews monthly until you cancel.
- If we ever change the price, we'll email you at least 30 days before it takes effect.
- If a payment fails, Stripe will retry it. If it isn't fixed within 14 days, we may pause online booking until it is.
- Payments aren't refunded for partly used months.
4. Cancelling
Cancel anytime, with no contract and no fee, by emailing troy@localempower.net. Your plan stays active until the end of the month you've paid for, then online booking turns off. Bookings already made stay on record so you can honor them.
5. Your responsibilities
- Give us accurate prices, services, service area and hours, and tell us when they change.
- Honor bookings made through Bookezy, or contact the customer to reschedule or cancel.
- Confirm the final price with the customer before starting work. Prices shown online are estimates.
- Use customer information only to serve those customers, and follow the laws that apply to your business.
6. Your customers' information
Your customers' information belongs to you. We use it only to run Bookezy for you: scheduling, confirmations, reminders and your reports. We never sell it or use it for advertising. Ask anytime and we'll send you a copy of your bookings and customer list. After you cancel, we keep your data for 90 days in case you come back, then delete it. Our privacy policy has the details.
7. Text messages
We send texts to your customers only about the quotes and bookings they ask for, plus yearly service reminders. We don't send marketing texts, and anyone who replies STOP stops getting them.
8. Google Calendar
Connecting Google Calendar is optional. We only check when you're busy and add or remove the jobs booked through Bookezy. You can disconnect anytime.
9. Availability and liability
We work to keep Bookezy running at all times but can't promise it will never have errors or downtime. If something goes wrong, tell us and we'll fix it as fast as we can. To the extent the law allows, we aren't liable for indirect damages or lost profits, and our total liability is limited to what you paid us in the 3 months before the problem.
10. Changes to these terms
If we make an important change to Part 1, we'll email you at least 30 days before it takes effect. If you don't agree, you can cancel before then.
11. Governing law
These terms are governed by the laws of the State of New York.
Part 2. For customers booking a service
Prices shown are estimates set by the business you're booking with. The business confirms the final price before work starts. Your appointment is with that business, not with Bookezy. Questions about the work, pricing or scheduling go to the business.
When you book, you'll get texts about that booking: a confirmation, a reminder the day before, and for yearly services, one reminder when it's due again. Reply STOP to any text to stop them. Message and data rates may apply.
Contact
Businesses: troy@localempower.net. Customers and everyone else: hello@bookezy.app.